In a world that’s ‘always on’ it’s never been more important to talk to your customers consistently wherever and whenever you touch their lives. That means telling a consistent story in a consistent tone of voice in every channel.
Redwood Branch is our consultancy service – launched in 2010 to meet an identifiable need. We found that many brands have a lot of content, in a lot of channels, created by a lot of different departments and agencies. This often leads to vast variations in the tone and quality of customer communications. Our clients realise this and have come to us to help clarify their proposition, develop a full content strategy to deliver a consistent customer experience across every channel.
Twenty seven years of creating quality editorial content for blue chip clients, puts us in the unique position of being able to provide a consultancy package with clear analysis and customer insight and be able to deliver the solution too. Our approach really gets to the heart of your objectives and of your customers’ needs. We engage all key stakeholders and will work within the confines of budget, process and corporate culture to deliver a content strategy and execution which your customers will find useful and entertaining, emotionally engaging, and which they’ll want to share and act upon. The very best editorial content can help you connect with your customers and deliver impressive quantifiable results.
Branch delivers the following services:
|360 degree content audit|
|Multi-platform content strategy development|
|Design templates and style guide|
|Content creation through Redwood (if required)|
|Test and learn measurement strategy|
|In-company editorial training|
Whether it’s a one off project, a thorough spring clean, or working with us to develop a content strategy that will result in a long term relationship with Redwood, we’d be very happy to talk.